Terms of Service

01Agreement to these terms

These terms govern your use of pickcalls.com and the Pick Calls network. By using the site or participating in the network as an advertiser or publisher, you agree to them.

Where you have signed a separate insertion order or partner agreement with us, that document governs in the event of a conflict with these terms.

02Eligibility

You must be at least 18 years old and able to form a binding contract. Network participation is limited to businesses operating in the United States, and requires approval — applying does not create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under them.

03Network rules

All participants must follow the network rules published on our Affiliate Network page and in the terms attached to each individual offer. Those rules form part of this agreement.

• Traffic sources and any sub-affiliates must be disclosed accurately and kept current.
• Incentivised traffic, co-registration, robocalls, ringless voicemail, and unsolicited SMS are prohibited.
• Bidding on an advertiser’s trademarked brand terms is prohibited unless expressly permitted in writing on that offer.
• Creative in regulated verticals must be approved before it runs.
• Implying government, utility, or carrier affiliation is prohibited in all verticals.

04Billable calls and payment

A call is billable when it meets the criteria published on the relevant offer at the time the call was placed — typically minimum connected duration, geographic eligibility, and any qualification gates. Those criteria are visible to participating publishers before traffic runs.

Billability is determined against carrier call detail records. Publishers are paid on NET-15 terms for their first payment cycle and NET-7 thereafter. Advertisers are invoiced on NET-15 terms, moving to NET-30 as volume establishes.

We may withhold payment on calls reasonably suspected of resulting from prohibited traffic, pending investigation. Where a breach is confirmed, affected calls are not payable.

05Disputes

Each offer carries a dispute window during which a billed call may be contested. Disputes must be raised inside that window and must include the evidence supporting them; the call record, recording, and CDR are available for this purpose.

We resolve disputes against the published criteria for the offer as they stood when the call was placed. Our determination is final for billing purposes, without limiting any rights you have at law.

06Compliance responsibilities

You remain solely responsible for your own compliance with applicable law, including the Telephone Consumer Protection Act, the FTC Telemarketing Sales Rule, state telemarketing and Do Not Call regimes, and any licensing requirements for your industry.

The tooling, records, scrubbing, and vetting we provide are intended to make meeting those obligations practical. They do not transfer responsibility for them to us, and nothing on this site constitutes legal advice.

07Suspension and termination

We may suspend or terminate access immediately where we reasonably believe network rules have been breached, where traffic presents a compliance risk, or where required by law or by a carrier.

Either party may terminate participation on written notice. Amounts properly owing for billable calls delivered before termination remain payable, subject to the withholding rights described above.

08Intellectual property

The site, the platform, and all associated marks, content, and software are owned by Pick Calls or its licensors. Nothing here grants you a licence to use them beyond what is necessary to participate in the network.

You retain ownership of your own creative and trademarks, and grant us a limited licence to use them as needed to operate campaigns you have asked us to run.

09Disclaimers

The site and platform are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Figures shown on this site — payout ranges, billable rates, calculator outputs, and case study results — are illustrative and drawn from historical network data. They are not a prediction or guarantee of your results.

10Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or relating to these terms.

Our aggregate liability arising out of or relating to these terms will not exceed the total amounts paid or payable between the parties under them in the twelve months preceding the event giving rise to the claim.

11Indemnity

You will indemnify and hold harmless Pick Calls and its officers, employees, and agents against claims, losses, and reasonable expenses arising from your breach of these terms, your traffic or creative, or your failure to comply with applicable law.

12Governing law and changes

These terms are governed by the laws of the State of Colorado, without regard to its conflict of laws rules. The state and federal courts located in Denver County, Colorado have exclusive jurisdiction.

We may update these terms; the "last updated" date above will change and material changes will be signposted. Continued use after an update constitutes acceptance. Questions can be sent to partners@pickcalls.com.